BENEN-DIKEN-HOF®

Monday 31 MAY 2021

Sylt in the Times of the Corona Pandemic XX

Since 1 May 2021, our guests can come again.

 

 

Dear guests,
dear friends of the BENEN-DIKEN-HOF,
dear friends of the island of Sylt.

Moin.

Since 1 May 2021, our guests can come back and enjoy holidays on Sylt and with us at BENEN-DIKEN-HOF.

Finally. We are very pleased.

However, there are still some regulations or rules to be followed under the Corona Conservation Measures, last promulgated on 29 May 2021 by the Government of Schleswig-Holstein, in force from 31 May 2021.

Essentially, this is a high testing frequency – one test every 72 hours, which must be presented to us at the reception without being asked – from the day of arrival. Test centres have been set up all over the island for this purpose; the tests are free of charge. It makes sense to use the luca app (see below).

Upon arrival / registration at the hotel reception or the reception of the holiday domiciles, each guest must present an original certificate of a negative Corona test, which must not be more than 48 hours old (it is best to also send this by e-mail or fax before arrival).

For children (without symptoms) the tests are not required until their 6th birthday. Guests with complete vaccination protection (from the 15th day after the 2nd vaccination/with vaccination certificate) and convalescents (the infection must have been present for at least 28 days – PCR test is considered the cut-off date – and a maximum of 6 months ago/with a medical certificate) do not have to take part in the tests during their stay on the island. The original proof of infection must be presented on arrival (it is best to send it by e-mail or fax before arrival).

From the day of arrival onwards, every guest must visit one of the test centres every third day and take a short test.

The motto is still: test … test … test.

As has been the case since the beginning of the pandemic, our “General Corona Protection Measures” apply.

See you soon here with us at the beautiful BENEN-DIKEN-HOF in Keitum and on our wonderful island of Sylt. Everything is prepared for your coming.

We look forward to welcoming our guests.

Your hosts

Anja & Claas-Erik Johannsen and Johannes Welker

PS We and our staff also have to undergo regular tests every 72 hours.

 

IMPORTANT LINKS

>>> Current decree of the Schleswig-Holstein state government dated 29.05.21
>>> Information on Corona measures on Sylt 
>>> Locations of the Corona Test Centres on Sylt
>>> Information on the current gastronomy rules
>>> Current press release of the Schleswig-Holstein state government

>>> Information on Corona infections on Sylt 
       s. Documents / Corona statistics on the bottom right of the pages. 
>>> Evaluations by the University of Kiel on the Corona situation
       in Schleswig-Holstein / in the district of North Friesland
>>> Evaluations of the RKI on the Corona situation in
       Schleswig-Holstein / in the district of Norrh Friesland

General CORONA PROTECTIVE MEASURES

STATUS 31 MAY 2021

ARRIVAL . DEPARTURE

We urge you not to check in if you feel ill or have had contact with a Covid-19 infected person. Despite the separator at reception, we ask you to wear your mask at CheckIn and CheckOut as well.

You can register with us using the luca app (see below). If you have not yet installed it on your smartphone / iPhone or are not yet familiar with it, we will be happy to help you. If you do not use a smartphone / iPhone, you can obtain a luca dongle (as a key fob) from the tourist offices on the island, which you can use to conveniently check in and out of our hotel and other restaurants on Sylt.

Please refrain from making payments in cash if possible. You are also welcome to transfer money in advance.

The current CheckIn / CheckOut times are: CheckOut by 10:00 am, CheckIn from 4:00 pm.

 

CORONA TESTS

Upon arrival / registration at the hotel reception or the reception of the holiday domiciles, each guest must present an original certificate of a negative Corona test, which must not date back more than 48 hours (it is best to send this additionally by e-mail or fax before arrival).

For children (without symptoms) the tests are not required until their 6th birthday. Guests with complete vaccination protection (from the 15th day after the 2nd vaccination/with vaccination certificate) and convalescents (the infection must have been present for at least 28 days – PCR test is considered the cut-off date – and a maximum of 6 months ago/with medical certificate) do not have to take part in the testing procedure during their stay on the island. On arrival, the corresponding original proofs must be presented (it is best to send them additionally by e-mail or fax before arrival).

From the day of arrival onwards, every guest must visit one of the test centres every 72 hours/every third day to be tested. The test result must be presented at the reception without being asked.

Test centres have been set up all over the island for this purpose; the tests are free of charge.

 

HYGIENE

First of all, we all have to follow the hygiene rules. This means that you and we keep a distance of 1.5 – 2.5 m if possible, wear a mouth and nose protection (mask) in the public areas of the house (receptions in the hotel and for the holiday domiciles in the station, corridors in the hotel, toilets in the hotel, …), wash our hands regularly, use the disinfectants placed everywhere in the house.

 

LUCA APP

Many restaurants, shops and public institutions use the luca app for contact tracking, which allows you to check in and out conveniently. Your personal data is recorded electronically, stored anonymously and can only be decrypted by the responsible health authority for the purpose of tracing possible chains of infection. We recommend the installation on your SmartPhone / iPhone. If you do not use a SmartPhone / iPhone, you can obtain a luca dongle (as a key fob) at the tourist offices on the island.

 

ROOMS . APARTMENTS

Upon arrival, you will find your rooms / suites / flats / houses properly aired and disinfected. The minibar is not stocked on arrival; this can be done individually on request. Fruit is not currently placed in the rooms / etc.; please provide yourself in the morning at the breakfast buffet. Evening room service does not currently take place. Magazines, the information folder and brochures are not available. Decorations are currently not provided.

The contact restrictions of the state of Schleswig-Holstein apply to the occupancy of larger units. They currently prescribe a maximum number of 10 persons from up to 10 households – not counting children under 14 years of age. Fully vaccinated persons (in principle two vaccinations and at least 14 days interval to the second vaccination) and recovered persons (the infection must have occurred at least 28 days – PCR test counts as cut-off date – and at most 6 months ago) are also not counted.

 

RESTAURANT . CHIMNEY ROOM

By placing the tables and seating groups we ensure the necessary distance between the guests.

We currently serve breakfast in four time slots:
8:00 – 9:00 am, 9:15 – 10:15 am, 10:30 – 11:30 am and 11:45 – 13:00 pm.
Our guests are requested to arrange and keep their breakfast times at the reception. Registered guests will be shown to their seats and can check in at their table using the luca app.

To attend breakfast, our house guests do not need to present an additional daily negative test.

To visit the restaurant in the evening, every guest (including our house guests) must now present a daily negative test.

The restaurant takes reservations for two time slots in the evening:
18:00 – 20:00 and 20:30 – 23:00.

Please arrange reservations at reception or by telephone on +49 . 46 51 . 93 83 340 or by e-mail koekken@benen-diken-hof.de. Or you can use the online booking option at https://benen-diken-hof.de/en/restaurant-koekken/restaurant-reservierung/.

You now have to make reservations everywhere on the island – including with us. Because we have to be able to schedule you. So it’s best to make your reservation online, by phone or immediately upon arrival at the hotel reception (breakfast / coffee, tea, cake / dinner or corresponding room / flat or domicile service). Please keep to the agreed times and remember your Corona test.

When visiting restaurants, please always check in at the table with the luca app.

When entering the gastronomic areas, please keep your masks on until you have taken your assigned seats; then remove your masks. Now you can breathe, talk, enjoy. We will take care of you and always provide fresh air. As soon as you rise from your table, please use your masks again.

The maximum number of persons allowed per table at the time of your stay and their composition can be obtained from our staff at reception or in the service department.
The contact restrictions of the state of Schleswig-Holstein currently prescribe a maximum number of 10 persons from up to 10 households – not counting children under 14 years of age.
Fully vaccinated persons (basically two vaccinations and at least 14 days interval to the second vaccination) and recovered persons are also not counted. They may additionally sit at the table.
In outdoor catering, 25 persons per table from a maximum of 10 households are allowed – not counting children under 14 years of age. Fully vaccinated persons (in principle two vaccinations and at least 14 days interval to the second vaccination) and recovered persons (the infection must have occurred at least 28 days – PCR test is considered the cut-off date – and at most 6 months ago) are also not counted. They may additionally sit at the table. In outdoor catering, no test has to be presented; however, there may then be no change of seat to the indoor area. The toilet may be visited.

 

WOLKENLÖN SPA

Massages and beauty treatments can currently be carried out in principle. Without wearing a mask, they are only possible if a negative corona test from the same day can be presented or if a corona test is carried out immediately before the appointment and this is negative.

Please enquire about possible dates at reception – by telephone on +49 . 46 51 . 93 83 340 or by e-mail at spa@benen-diken-hof.de. Or you can book online at https://spa.benen-diken-hof.de/.

 

POOL . SAUNA

The use of the pool and Finnish sauna (the other saunas are not yet back in operation) is possible for 10 people from up to 10 households at the same time. The changing rooms can be used by members of one household at the same time. Please always check in with the luca app. Opening hours 7.30 – 21.00.


milon®-CIRCLE

The use of the milon® circuit is possible for 10 people from up to 10 households at the same time. The changing rooms can be used by members of a household at the same time. Please always check in with the luca app. Opening hours 7.30 – 22.00.

 

BAR

The bar is currently closed.

 

CHILDCARE

Childcare is not available at the moment.

 

TRANSFER

We are currently unable to offer a transfer to and from the train station/airport. We will be happy to organise a taxi for you.

 

Your BENEN-DIKEN-HOF – Team

 

BENEN-DIKEN-HOF GmbH & Co.KG
Keitumer Süderstraße 3 – 5
25980 Sylt . Keitum
Germany

T +49 . 46 51 . 93 83 0
F +49 . 46 51 . 93 83 183
info@benen-diken-hof.de

SYLT GOES luca

The Corona virus and the associated rules of conduct will stay with us for a long time – thus also the registration of our guests when visiting restaurants, at events and in many public areas in order to be able to trace possible chains of infection.
Against this background, hoteliers, restaurant operators, landlords, retailers and many other entrepreneurs on Sylt have decided to use a new, convenient and useful concept for registering contact details – luca.

luca is a software / an app for contact data registration. It is fully data protection compliant and enables a fast and complete tracing of infection chains
by the health authorities. Users can check in and out digitally at many places with the luca app or the luca dongle (key fob).

luca

– is free of charge, the app is easy to use
– enables convenient digital registration without having to sign up for lists
– enables very fast tracking of infection chains by public health authorities
– offers complete data protection through the use of encryption

Wherever you need to register, check in with luca – it couldn’t be simpler and more
and more sensible.

Details can be found on the Internet at www.luca-app.de

We recommend: Download the app to your SmartPhone / iPhone before your arrival or order the free dongle (key fob).

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BENEN-DIKEN-HOF GmbH & Co. KG  Keitumer Süderstraße 3 – 5 . 25980 Sylt . Keitum . Germany
T +49 . 46 51 . 93 83 0 . F +49 . 46 51 . 93 83 183 . info@benen-diken-hof.de

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