BENEN-DIKEN-HOF®

Thursday, 15th of march 2021

Sylt in the times of the Corona Pandemic XVII

 

Dear guests,
dear friends of the BENEN-DIKEN-HOF,
dear friends of the island Sylt.

Moin.

We have the 2nd lockdown . Phase VIII . the extension

After that, we are still not allowed to accommodate any tourist guests until Friday, 30 April 2021. This applies to the BENEN-DIKEN-HOF as well as to the HOLIDAY DOMICILE.

We will find out shortly whether we will be able to accept bookings again for the period from Saturday, 01 May 2021, and will announce this here.

This means that our RESTAURANT KØKKEN, the milon® circuit and the swimming pool and sauna area in the WOLKENLÖN SPA will continue to be closed for all use.

We offer massages and beauty treatments three days a week. Please enquire about possible appointments by telephone on +49 . 46 51 . 93 83 340 or by e-mail spa@benen-diken-hof.de. Or you can book online at https://spa.benen-diken-hof.de/.

All of us at the BENEN-DIKEN-HOF hope that our hygiene concept, which has been very successful so far, can continue here on Sylt after this second lockdown.

We wish all our guests, our staff and the friends of our house all the very best for these further weeks of the lockdown – let’s look positively ahead, let’s use this renewed time out for ourselves, for being together with our families and for supporting our staff and friends; let’s do everything we can to do our bit to ensure that the infection rate around us drops and that we stay healthy.

See you soon here with us at the beautiful BENEN-DIKEN-HOF in Keitum and on our wonderful island of Sylt.

And above all – stay healthy.

Your hosts

Anja & Claas-Erik Johannsen and Johannes Welker

SYLT GOES luca

The Corona virus and the associated behavioral rules will stay with us for a long time – so will the registration of our guests during restaurant visits, events and in many public areas in order to be able to trace possible chains of infection.
Against this background, hoteliers, restaurant operators, landlords, retailers and many other entrepreneurs on Sylt have decided to use a new, convenient and useful concept for registering contact details – luca.

luca is a system/app for contact data registration. It is fully data protection compliant and enables fast and complete tracking of infection chains by our health authorities. Users can check in digitally at many locations using the luca app or the luca key fob.

luca

– is free of charge and it is easy to use
– allows a comfortable digital registration
– without the need to register in lists
– enables a very fast tracing of infection chains by public health authorities
– offers complete data protection through the encryption used

Wherever you need to register, check in with luca – it couldn’t be simpler or more
and more sensible.

Details can be found on the Internet at www.luca-app.de

We recommend: Download the app to your IPhone/SmartPhone before you arrive or order the free key fob.

CORONA PROTECTION MEASURES . Status january 2021

Dear guests,

with the “new normality”, we in Germany have adopted rules of conduct that help us to get through the Corona crisis largely safely. In the following, we have listed the rules of conduct that are still sensible or/and required by law. We ask you in your own interest and in the interest of all guests to adhere to them in our hotel and on the island.

HYGIENE

First of all, we all have to follow the hygiene rules. This means, you and we keep a distance of 1.5 – 2.0 m if possible, wear a mouth and nose protection (mask) in the public areas of the house (receptions, corridors in the hotel, toilets in the hotel …), wash our hands regularly, use the disinfectants placed everywhere in the house.

ROOMS . APARTMENTS

The minibar is not stocked upon arrival; this can be done individually upon request. Fruit is not currently placed in the rooms/apartments; please provide yourself at the breakfast buffet in the morning. Evening room service is currently not provided. Magazines, the information folder and brochures are not available. Decorations are currently not provided.

POOL . SAUNA

The use of the pool and sauna is possible after prior reservation with only members of the family or close persons. The pool can be booked in the period 7.30 – 21.00 for 30 minutes each, the sauna in the period 9.30 – 21.00 for 1 hour each. Towels and keys are issued at the reception. Unfortunately, the changing rooms are not available at the moment; please use the bathrobe provided in your room/apartment.

milon®-CIRCLE

The use of the milon® circuit is possible for 4 persons at the same time after prior reservation, who do not have to belong to one household. The milon® circuit can be booked for 1 hour at a time during the period 7:30 – 22:00. Unfortunately, the locker rooms are not available at the moment. Members of the milon®-Club cannot use our pool at the moment.

ARRIVAL . DEPARTURE

We urge you not to check in if you feel ill or have had contact with a Covid-19 infected person. Despite the plexiglass screen at the front desk, we ask that you also wear your mask when checking in and checking out. Please refrain from making payments with cash if possible. You are also welcome to transfer money in advance. The current CheckIn/CheckOut times are: CheckOut by 10:00 am, CheckIn from 4:00 pm.

TRANSFER

At the moment we cannot offer a transfer from the train station to the airport for your arrival and departure.

CHILDCARE

Childcare is not available at the moment.

RESTAURANT . CHIMNEY ROOM

By placing the tables and seating groups we ensure the necessary distance between the guests. We currently serve breakfast in four time slots: 8:00 a.m. – 9:00 a.m., 9:15 a.m. – 10:15 a.m., 10:30 a.m. – 11:30 a.m., and 11:45 a.m. – 1:00 p.m. Our guests are requested to arrange and keep their breakfast times at the reception. The registered guests will be guided to their seats. The restaurant takes reservations for two time slots: 6:00 – 7:45 pm and 8:00 – 10:30 pm.

What’s new is that you really do need to make reservations anywhere on the island now – including ours. Because we need to be able to schedule you. So make a reservation (preferably by phone or immediately upon arrival) at the hotel reception (breakfast / coffee, tea, cake / dinner or appropriate room / apartment or domicile service) and please keep to the agreed times. When entering the gastronomic areas, keep your masks on until you have taken your assigned seats; then take off your masks. Now you can breathe, talk, enjoy. We will take care of you and always provide fresh air. As soon as you get up from your table, please use your masks again. And you should take your tables only with members of your family or with your fellow travelers. Currently, a maximum of 10 people from multiple households may be seated at a table. In order to track possible chains of infection, we need to keep a record of your personal information. However, this has already been done with the reservation.

Your BENEN-DIKEN-HOF – Team

 

BENEN-DIKEN-HOF GmbH & Co.KG
Keitumer Süderstraße 3 – 5
25980 Sylt . Keitum
Deutschland

T +49 . 46 51 . 93 83 0
F +49 . 46 51 . 93 83 183
info@benen-diken-hof.de

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BENEN-DIKEN-HOF GmbH & Co. KG  Keitumer Süderstraße 3 – 5 . 25980 Sylt . Keitum . Germany
T +49 . 46 51 . 93 83 0 . F +49 . 46 51 . 93 83 183 . info@benen-diken-hof.de

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