dear friends of the BENEN-DIKEN-HOF,
dear friends of the island Sylt.
We have the 2nd lockdown . Phase III . the extension.
After that we are not allowed to host tourist guests until Sunday, 31 January 2021. This applies to both the hotel and the holiday homes
For the period from Monday, 1 February 2021 we can accept bookings again.
This means that our restaurant, the milon® circle, the swimming pool and the wellness and beauty areas will be closed for any use during the above mentioned period.
All of us at BENEN-DIKEN-HOF hope that following this 2nd lockdown, we here on Sylt will be able to continue with our so far very successful hygiene concept.
We wish all our guests, our staff and the friends of our house all the best for these further weeks of the lockdown – let us look ahead positively, let us use this renewed time out for ourselves, for being together with our families and for supporting our staff and friends; let us do everything to make our contribution to reducing the infection rate around us and to keeping us healthy.
See you soon here with us in the beautiful BENEN-DIKEN-HOF and on our wonderful island Sylt.
We all wish you a happy and – hopefully soon again – “normal” new year.
And above all – stay healthy.
Anja & Claas-Erik Johannsen and Johannes Welker
with the “new normality” we have adopted behavioral patterns in Germany that help us to get through the corona crisis largely safely. In the following, we have listed the rules of conduct that are still useful and/or legally required. In your own interest and in the interest of all our guests, we ask you to adhere to them in our hotel and on the island.
First of all, we all have to comply with the hygiene rules. This means that you and we keep a distance of 1.5 – 2.0 m, wear a mouth and nose protection (mask) in the public areas of the house (reception, corridors in the hotel, toilets in the hotel …), wash our hands regularly, use the disinfectants placed all over the house.
ROOMS . APARTMENTS
The minibar is not stocked upon arrival. On request this can be done individually. Fruit is not placed in the rooms or apartments. Please prepare your breakfast buffet in the morning. Evening room service is currently not available. Magazines, the information folder and brochures are not available. Decorations are currently not available.
POOL . SAUNA
The use of the pool and sauna is possible only with prior reservation with members of the family or close persons. The pool can be booked in the period 7.30 – 21.00 for 30 minutes, the sauna in the period 9.30 – 21.00 for 1 hour. Towels and keys are available at the reception. The changing rooms are not available at the moment. Please use the bathrobe provided in the room/apartment.
The milon® Circle can be used simultaneously by 4 persons, who do not have to belong to the same household, after prior reservation. The milon®-circle can be booked for 1 hour between 7.30 and 22.00 o’clock. The changing rooms are unfortunately not available at the moment. The members of the milon® club cannot currently use our pool.
ARRIVAL . DEPARTURE
We urge you not to check in if you feel ill or have had contact with a Covid-19 infected person. Despite the plexiglass window at the reception desk, we ask you to wear your mask during check-in and check-out. If possible, please avoid payments with cash. You can also make a bank transfer in advance. Current CheckIn-/CheckOut times: CheckOut until 10.00 o’clock, CheckIn from 16.00 o’clock.
We cannot offer a transfer station/airport for arrival and departure at the moment.
Childcare cannot be provided at the moment.
RESTAURANT . CHIMNEY ROOM
By placing the tables and seating arrangements, we ensure the necessary distance between the guests. At the moment we serve breakfast in four time windows: 8.00 – 9.00, 9.15 – 10.15, 10.30 – 11.30 and 11.45 – 13.00. Our guests are requested to coordinate and keep their breakfast times at the reception. Registered guests will be guided to their seats. The restaurant accepts reservations for two time slots: 18.00 – 19.45 and 20.00 – 22.30.
What is new is that now you really have to make reservations everywhere on the island – even with us. Because we have to be able to plan for you. So please make your reservation (preferably by phone or immediately upon arrival) at the hotel reception (breakfast / coffee, tea, cake / dinner or corresponding room / apartment or domicile service) and please keep to the agreed times. When entering the gastronomic areas, keep your masks on until you have taken your assigned seats; then remove your masks. Now you can breathe a sigh of relief, talk, enjoy. We take care of you and provide fresh air again and again. As soon as you get up from your table, please use your masks again. And you should take your tables only with members of your family or with your fellow travellers. Currently, a maximum of 10 people from several households may be placed at one table. In order to trace possible chains of infection we have to record your personal data. However, this is already done with the reservation.
Your BENENEN-DIKEN-HOF – Team
BENENEN-DIKEN-HOF GmbH & Co.KG
Keitumer Süderstraße 3 – 5
25980 Sylt. Keitum.